LocAuto Cars Italy

Useful Information

Driver's age

25 to 80 years.

Young driver's age: 21 to 24 years. Charge 12.95 EUR per day. Maximum 156 EUR. Includes 22% tax

Customers who fall outside the age limitations will not be able to hire a car unless there is a young or senior driver fee specified in this section. Please note that if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.

Travel Restrictions

Customers collecting in Bari, Bergamo, Bologna, Pisa, Rome Ciampino, Rome Fiumicino, Roma Termini, Milan Linate, Venice, Milan Malpensa, Treviso, Florence and Verona may travel to Switzerland, France, Croatia and Slovenia. These customers must purchase a cover costing 40EUR for rentals of 1 to 3 days, 60EUR for 4 to 7 days and 80EUR for 8 days or more.

Customers collecting in Olbia and Cagliari may travel to Corsica Island. These customers must purchase a cover costing 9EUR per day with a minimum charge of 25EUR and a maximum charge of 90EUR per day.

Customers may travel to Sicily and Sardinia at no extra charge.

Customers collecting in Olbia and Cagliari may travel to Carloforte, Calasetta, Maddalena, Caprera, Asinara and Sant'Antioco Islands at no extra charge.

Customers collecting in Sicily can travel to Sardinia at no extra charge.

Customers collecting in Sardinia can travel to Sicily at no extra charge.

Please note insurance coverage may change if you travel to areas Campania and Puglia - please check with the car rental agent before you travel. Please check with the rental provider in advance that the vehicle has the proper equipment in accordance with local traffic rules of the country or region you intend to travel to (eg. Winter tyres).

Cancellation and no-show policy

What is your cancellation policy for fully prepaid or part-paid bookings?

1 - If you cancel 24 hours prior to your pick-up, you will be refunded in full.

2 - If you cancel less than 24 hours in advance of pick-up, you will receive a refund minus GBP42. If your online payment is less than GBP42, no refund will be made for your car hire booking.

3 - If your booking is made less than 24 hours before pick up, the cancellation policy will automatically apply to your booking.

4 - All cancellations should be made on our online portal and not with the car hire agent. Should you agree to cancel directly with the car hire agent on arrival, you must also inform us of this change to your booking.

5 - Amending your booking or cancelling optional extras may not be possible less than 24 hours before pick up.

If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.

If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.

In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.

Please be aware that if you cancel your insurance policy less than 24 hours before the start of your car hire agreement, no refund for insurance will be granted.

What is a no-show?

A 'no-show' occurs for the following reasons:

1 - You didn't inform us about your cancellation prior to your pick-up time.

2 - You failed to pick up the car at the arranged time and date.

3 - You failed to provide the documentation that's required to pick up the car.

4 - You failed to provide a credit card in the main driver's name with enough available funds on it.

In the event of any of the above, no refunds will be made to you.

The car hire company reserves the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car's security deposit. In such a case, unless the car hire has been cancelled at least 24 hours in advance, you will not be entitled to a refund.